Skip to main content
Skip to content
Pillar 3 of 10

The Helpful Leader: Servanthood as Identity, Not Strategy

Jesus served from secure identity. Learn how to lead like He did: not to earn approval, but from a place of acceptance.

24 min read5,400 wordsGeorge B. Thomas
Take the Assessment

What is the Helpful Pillar in the Superhuman Framework?

Helpful is the third of ten leadership pillars, defining servanthood as identity rather than strategy. Unlike transactional helping that seeks return, biblical helpfulness flows from secure identity in Christ. This pillar teaches faith-driven leaders to serve from overflow, not obligation, creating cultures where genuine care for people drives organizational flourishing.

About This Guide

This guide is for faith-driven business leaders who sense that something is missing in how they serve others. Maybe you have built something impressive, but the way you help feels more transactional than transformational. Maybe you are exhausted from trying to be everything to everyone. Or maybe you have realized that your helping has been more about your image than their growth. This guide will show you how servanthood, rooted in secure identity, changes everything about how you lead.

What You Will Learn

  • Why Jesus served from identity, not insecurity, and how you can too
  • The difference between helping that empowers and helping that enables
  • How the owner-to-steward shift makes genuine helpfulness possible
  • What research reveals about servant leadership and organizational outcomes
  • Practical steps to become more helpful starting this week
11:46 PM

The 11:46 PM Moment

It's 11:46 PM. You're staring at your laptop, the glow illuminating a face that hasn't stopped moving since 5 AM. You've made the hard calls. You've carried the weight of payroll. You've absorbed the stress so your team didn't have to.

And somewhere in the quiet, a question surfaces that you have been avoiding: Who am I actually serving here?

Maybe you've built something impressive. Maybe the numbers are good. Maybe everyone thinks you've got it figured out. But you know the truth. You've been so busy building your kingdom that you've forgotten whose Kingdom you belong to.

Being helpful isn't a strategy to grow your business. It's not a leadership hack or a competitive advantage. Being helpful is who you were created to be.

This guide isn't about becoming a nicer leader. It's about becoming the leader God designed you to be.

What Scripture Actually Says About Helpful Leadership

Before we talk strategy, we need to talk scripture. Because helpful leadership is not a modern management concept borrowed from a bestselling business book. It is an ancient truth that Jesus modeled and the early church embodied.

The Son of Man came not to be served but to serve, and to give his life as a ransom for many.
Mark 10:45 (NIV)

This is not leadership advice. This is the mission statement of God incarnate. And if the Creator of the universe defined His purpose as service, how much more should we who lead in His name?

The Greek word for “serve” here is diakoneo, from which we get the word “deacon.” It literally means to wait on tables, to attend to the needs of others.

The Towel and Basin Moment

Picture the scene in John 13. It is the night before Jesus would be crucified. If anyone had the right to demand service, it was Him. He was the Creator of the universe, sitting at a table with the men He had poured three years into.

And what does He do? He gets up from the table, removes His outer garment, wraps a towel around His waist, and begins washing feet. The lowliest task in the household. Work reserved for the lowest servant. And the Lord of everything does it voluntarily, deliberately, and completely.

Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. I have set you an example that you should do as I have done for you.
John 13:14-15 (NIV)

Jesus knew exactly who He was. He knew He had come from God and was going back to God. His identity was secure. And from that place of absolute security, He served. We serve from a place of identity, not achievement.

The Philippians 2 Blueprint

Paul takes this even further in his letter to the Philippians. He gives us what might be the clearest blueprint for helpful leadership in all of Scripture:

Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others. In your relationships with one another, have the same mindset as Christ Jesus: Who, being in very nature God, did not consider equality with God something to be used to his own advantage; rather, he made himself nothing by taking the very nature of a servant.
Philippians 2:3-7 (NIV)

Read that again slowly. Do nothing out of selfish ambition. Value others above yourself. Look to the interests of others. Have the mindset of Christ. He made himself nothing by taking the very nature of a servant.

This is not about becoming a doormat. Jesus was not a doormat. It is about operating from such a deep sense of purpose that helping others become the best version of themselves is your highest calling.

The Law of Burden-Bearing

Paul adds another layer in Galatians that reveals the mechanism of helpful leadership:

Carry each other's burdens, and in this way you will fulfill the law of Christ.
Galatians 6:2 (NIV)

Notice the promise embedded in the command. When you carry others' burdens, you fulfill the law of Christ. You are not just doing good. You are completing something. You are living out the fullness of what it means to follow Jesus.

There is a balance between bearing one another's burdens (verse 2) and each person carrying their own load (verse 5). Helpful leaders know the difference between weights that require community and responsibilities that build character.

The Shift from Owner to Steward

The shift that makes helpfulness possible is moving from seeing yourself as the owner to recognizing yourself as a steward.

Owner Mindset

  • Everything is about protecting what is yours
  • Helping others depletes your reserves
  • Service feels like giving away pieces of yourself
  • Success is measured by what you accumulate

Steward Mindset

  • Nothing is yours; it is entrusted for a season
  • Helping others is your purpose
  • Service expresses who you are
  • Success is measured by what you multiply
Well done, good and faithful servant! You have been faithful with a few things; I will put you in charge of many things.
Matthew 25:23 (NIV)

When you make this shift, helping others stops feeling like charity and starts feeling like purpose. You are not giving away what is yours. You are investing what is His.

What Research Reveals About Servant Leadership

The world is waking up to what the Bible has taught for millennia: servant leadership actually works. Robert Greenleaf coined the term in 1970, but the concept has ancient roots that align remarkably with biblical principles.

A 2025 scoping review found that servant leaders contribute to employee well-being and organizational commitment. Studies consistently show servant leadership positively influences employee engagement, work performance, organizational commitment, and trust.

Whoever wants to become great among you must be your servant.
Matthew 20:26 (NIV)

The world is discovering what Jesus demonstrated: the path to greatness runs through service. Unlike performance-driven approaches that may prioritize profit at the expense of people, servant leadership focuses on sustainable performance over the long-term.

The Five Marks of a Helpful Leader

What does helpful leadership look like in practice? Here are five marks that distinguish leaders who have internalized servanthood as identity, not just strategy.

1

They see people as image-bearers, not resources

When you see employees as humans made in the image of God, not as "human resources" to be optimized, everything changes. You ask different questions. Not just "What can they produce?" but "What do they need to flourish?"

2

They empower rather than control

Moses learned this from Jethro when he was exhausting himself as the sole decision-maker. Helpful leaders develop others to handle responsibilities, make decisions, and solve problems. Their job isn't to be needed. Their job is to be unnecessary.

3

They anticipate needs before being asked

Jesus didn't wait for the disciples to ask for clean feet. He got up and washed them. Helpful leaders develop the habit of noticing what people need before they have to ask.

4

They build community, not just teams

Paul's metaphor of the body of Christ applies directly to organizations. Helpful leaders cultivate genuine community where people belong, not just perform.

5

They serve without keeping score

Truly helpful leaders serve without expecting anything in return. They don't keep a mental ledger of favors given and owed. Their service reflects the character of Christ who served those who would betray Him.

The Enemies of Helpful Leadership

Becoming a truly helpful leader requires confronting internal enemies that subtly sabotage our service.

Hustle fire versus holy fire

There's a fire that drives you to serve because you genuinely care (holy fire). And there's a fire that drives you to serve because it makes you look good (hustle fire). Hustle fire eventually burns out because it's fueled by ego. Holy fire sustains because it's fueled by love.

The scarcity mindset

Scarcity says there's only so much success to go around. But the Kingdom doesn't operate on scarcity. When you serve from abundance, giving doesn't deplete you. It multiplies you.

The messiah complex

Some leaders fall into the trap of over-helping. They need to be needed. They rescue when they should empower. Remember: you are not the savior of your business. Christ is. Your job is to steward, not to save.

Practical Steps to Become More Helpful

Here are steps you can take this week to grow in helpfulness:

1

Audit your calendar for service

Look at your past week. How much time did you spend on activities that primarily benefited others versus activities that primarily benefited you? Block time specifically for developing, mentoring, and serving your team.

2

Ask the revealing question

Ask one person: "What do you need from me that you are not getting?" This simple question can surface blind spots you did not know existed. Be prepared to hear hard things.

3

Identify one person to develop

Who on your team has potential that is not being fully realized? Make a commitment to invest in their growth. Your success is ultimately measured by the success of those you develop.

4

Practice secret service

Do something helpful this week that no one will know about. Meet a need without attaching your name to it. This exercises the muscle of serving without recognition.

5

Start meetings differently

Begin your next team meeting by asking: "What challenges is anyone facing that the rest of us might be able to help with?" Create space for burden-bearing before you dive into agendas.

A Prayer for the Helpful Leader

Becoming a truly helpful leader is not something you can manufacture through effort. It requires transformation, and transformation requires the Spirit.

Father, I confess that too often my service has been about me. My reputation. My results. My kingdom.

Transform me from the inside out. Help me see the people I lead as image-bearers, not resources. Help me serve from identity, not insecurity. Help me carry burdens without keeping score.

Give me eyes to see needs before they're spoken. Give me hands willing to do the lowly work. Give me a heart that finds joy in the flourishing of others, even when I receive no credit.

Remind me daily that I am a steward, not an owner. And let my leadership be a towel-and-basin kind of leadership that reflects Your Son to a watching world.

In Jesus' name. Amen.

Frequently Asked Questions

Helping empowers people to grow and eventually do things for themselves. Enabling does things for people that they should be doing themselves, creating dependency rather than development. Helpful leaders ask "How can I equip you?" while enabling asks "How can I rescue you?"

Burnout happens when you serve from depletion rather than overflow. The solution is not to stop serving but to ensure you are being filled. This means receiving love before giving it, maintaining your own spiritual practices, setting appropriate boundaries, and building a team rather than trying to be everything to everyone.

No. Healthy boundaries are not selfish; they are stewardship. You have limited time, energy, and capacity. Saying yes to everything means saying no to the most important things. Sometimes the most helpful thing you can do is decline so you can show up fully for your primary responsibilities.

People-pleasing is driven by fear of rejection and need for approval. True helpfulness is driven by love and a desire for the other person's growth. Ask yourself: Am I doing this because it is right or because I am afraid of what they will think if I do not?

This is a sign you may be helping at the wrong level. Move from doing things for people to teaching them, then coaching them, then empowering them. The goal is to work yourself out of a job by developing others who can do what you do.

Helpful follows Happy and Hungry because you cannot truly serve others until you are leading from joy (Happy) and holy discontent (Hungry). Service that flows from emptiness or striving becomes transactional. Service that flows from overflow and holy purpose becomes transformational.

Jesus washing feet was the most menial task in the household. In modern business, this translates to leaders doing the unglamorous work: making coffee, staying late to help a struggling team member, acknowledging mistakes publicly, or giving credit to others.

Servant leadership is not weak. Jesus was not a doormat. Servant leaders make hard decisions, have difficult conversations, and hold high standards. The difference is motive: they lead for the benefit of others, not for their own ego.

Jesus served from a place of absolute security: He knew who He was and whose He was. When your identity is rooted in Christ rather than your accomplishments, serving others does not diminish you. It expresses you. Start each day grounding yourself in who you are in Christ.

Research shows that the mechanism making servant leadership effective is trust. When employees perceive genuine care for their wellbeing, not just productivity, they develop "affective trust" that translates to higher engagement, better performance, and stronger commitment.

Servant leadership does not mean consensus leadership or avoiding hard calls. It means making decisions with others' best interests at heart, not your own comfort. The question is not "Will this make everyone happy?" but "Is this right for those I serve?"

Ask one person this week: "What do you need from me that you are not getting?" This simple question surfaces blind spots and demonstrates that you genuinely want to serve. Be prepared to hear hard things. And be committed to acting on what you learn.

Continue Your Journey

Pick Up the Towel

Discover your unique leadership blueprint with the Superhuman Assessment.