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Troubleshooting Login Issues

Can't log in? Here are common issues and how to resolve them.

Common Login Issues

I forgot my password

  1. Click "Forgot Password" on the login page
  2. Enter the email address associated with your account
  3. Check your inbox (and spam folder) for a reset link
  4. Click the link and create a new password

I'm not receiving the password reset email

  • Check your spam/junk folder
  • Make sure you're using the email address you signed up with
  • Wait a few minutes—sometimes emails are delayed
  • Try adding noreply@spiritualsideofleadership.com to your contacts

The page won't load

  • Clear your browser cache and cookies
  • Try a different browser
  • Check your internet connection
  • Disable browser extensions that might interfere

I'm getting an "invalid credentials" error

Double-check that you're using the correct email and password. Passwords are case-sensitive. If you've tried multiple times, your account may be temporarily locked—wait 15 minutes and try again.

Still Having Issues?

Contact our support team through the Contact page and we'll help you get access restored.